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Sales Representative / Account Management

Location: Clearwater, Florida, United States

Job description:
Looking for a self-motivated, goal oriented Sales Representative for a cutting edge CAD-CAM Software company. While working at BobCAD-CAM you will learn our products, markets, industry and the BobCAD-CAM, Inc. sales process and skills with our state of the art training program. You will be a direct point of contact for our customers to assist in product and application inquiries, expediting the sales process and following through with customer requests. We are a high performance customer and employee focused company. We have a fun and supportive environment, in which you can excel.

Tasks & responsibilities:

  • Customer Service

  • Contact person for all customers in your territory

  • Manage customer details in database

  • Manage customer orders

  • Daily communication with accounts providing order information, shipping information andresolving various customer issues

  • Data entry of orders made via phone or email

  • Answer customer questions, complaints and concerns immediately and facilitate satisfactory resolution


Sales Support

  • Assist with sales and account management

  • Schedule sales appointments for demos in our database

  • heck all orders sent by accounts in your territory

  • Follow up on leads and prospects to create customer numbers

  • Monitor all open orders weekly to ensure effective shipping

  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
     


Requirements and Qualifications:

  • 2-5 years work experience in customer service

  • Ability to deal with customers under stressful circumstances in a fair, calm and understanding way to obtain positive results

  • Excellent verbal and written communication skills

  • Additional qualities needed include: approachability, personal skills, and adaptability

  • Self-motivated person, capable of working independent as well as a team player

  • Proficient in MS Office
     


Benefits:

  • Full-Time Position M-F

  • Fortune 500 Health, Dental, Life and 401(k) Offered

  • Drug Free workplace

  • Weekends off


 

About BobCAD CAM, Inc. 

Since 1985 BobCAD-CAM has been dedicated to providing manufacturers with powerful and easy to use CNC programming CAD-CAM software. Our purpose is helping our customers effectively automate the machining process. We now provide CNC G & M Code for Mill, Lathe, Router, Water Jet, Laser, Plasma and Wire EDM machines. Our CAD/CAM programs offer powerful CAD functionality for design that is integrated with CAM for CNC Programming with Toolpath, automatic G Code producing functionality and much more.

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