Email – Email support reply times are within 48 hours (not including holidays & weekends) but are usually much lower depending on support volume.

Phone & email – Standard support callback times are within 48 hours (not including holidays & weekends) but are usually much lower depending on support volume.

Screen Share assistance – A technician will connect with the customer’s computer via remote session to assist the customer.

Access to bobcadsupport.com Getting Started & Introduction videos – Videos to help the customer with the initial learning of the software interface and fundamentals of the BobCAD-CAM software.

Access to bobcadsupport.com Knowledgebase Articles – This archive of articles that covers various topics we have found to be common questions with customers.