| Technical support |
Not included by default.
Optional Email-only Support Add-On: $200/year.
|
Unlimited phone & email support during the Advantage Plan term. |
| Training |
Free weekly training sessions included.
No 2 hours of online training included.
|
Free weekly training + 2 hours of online training included. |
| Learning platform |
Not included.
Available as an optional add-on if required.
|
Launchpad learning platform included during term. |
| Software updates |
Included while subscription is active. |
Included during Advantage Plan term (updates, fixes, enhancements). |
| Next major version |
Only included if the subscription is renewed. |
Included when Advantage Plan is active. |