Open Source Sofware

Support Memberships

BobCAD-CAM Annual Support Memberships

Currently we offer Email, Standard or Premium support packages for BobCAD-CAM and BobCAM for SolidWorks customers to fit any budget. Our Support is available Monday through Friday between the hours of 8am and 7pm eastern time. New customers get 45 days of Standard support but can be upgraded at any time.

Call Today 877-262-2231 ext 123

Support Plans

Email

Standard

Premium

12 Month Price*

$ 300.00

$ 400.00

$ 700.00

Email support during our normal business hours

Included

Included

Included

Software Updates

Included

Included

Included

Login to the Help Desk to create and review your Support Tickets

Included

Included

Included

Unlimited Technical Phone & Email Support During Normal Business Hours

Not Included

Included

Included

High Priority Unlimited Technical Phone & Email Support During Normal Business Hours

Not Included

Not Included

Included

Online Remote Session Support

Not Included

Included

Included

High Priority Online Remote Session Support

Not Included

Not Included

Included

Access to Post Processor Library

Not Included

Included

Included

One Customized 3 Axis Post Processor

Not Included

Included

Included

Two Customized 3 Axis Post Processors

Not Included

Not Included

Included

Preferred Customer Pricing

Not Included

Included

Included

High Priority Live Chat

Not Included

Not Included

Included

*if under active membership call for your current pricing

Call Today 877-262-2231 ext 123

 

Support and Software Lifecycle